PathScale Privacy Policy
Your privacy is important to us, and we take our responsibility of caring for it seriously. We
respect your privacy rights and are committed to protecting the personal information that is
collected about you. This Privacy Policy describes what information PathScale collects and how
we use, disclose, transfer, and store it. If you do not want PathScale to collect, store, use or
share your information in the ways described in this Privacy Policy, you may not be able to play
our games or use our services.
PathScale Inc, including its subsidiary companies (“PathScale”), collects, stores, and uses your
information as a data controller in connection with, and in order to provide and develop,
PathScale’s games, mobile applications, services and websites (together referred to as the
“Services”) in accordance with this privacy policy (“Privacy Policy”).
All of our Services, whether used on mobile devices, PCs or other platforms, are governed by
this Privacy Policy.
By using the Services, you hereby consent to this Privacy Policy.
This Privacy Policy is effective as of June 1, 2018 and was last modified on December 20, 2018.
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices,
please see the “How to contact us” section below.
PathScale collects some information from you when you: (a) create an account, (b) play our games
or use game-related services, (c) make a purchase within our Services, (d) create user-generated
content, (e) watch advertisements within our Services, (f) sign up for a newsletter, (g) contact
PathScale customer service and take part in technical-support sessions, (h) enter a contest or
participate in a challenge held by PathScale, (i) chat with other users of the Services, (j)
signal interest in participating in a playtest, (k) share or contribute to our social-media
channels and other community websites, or (l) apply to a job.
PathScale collects only adequate and relevant information limited to the purposes defined
hereunder.
a – Information you provide us
- Contact information (such as your name and email address)
- Your age
- Your username and password
- Profile information (such as a profile picture)
- Information that you provide when seeking help from our customer service (such as chat logs and customer-support tickets)
- Other information you provide us (such as information used to identify a lost account)
b – Information we collect automatically directly from you when you use our Services
- Information about your game progress and activity
- Information about your interactions with other players
- IP address and device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
- Information about your device (such as device name and operating system, browser information,
- including browser type and the language you prefer)
- Information we collect using cookies and similar technologies (Note: You can refer to our
- Cookies Policy to learn more about opting out of such technologies)
- General geolocation information
- Precise geolocation information (GPS)
- PathScale player ID
c – Information we obtain from our partners
- Information that we receive if you decide to connect to a third-party social network (such as Facebook or Game Center)
- Information from billing partners (if you subscribe to some games or make an in-game purchase)
- Information for advertising and analytics purposes, so we can provide you with better Services
We primarily use the information to provide you with a better gaming experience, but we also use
your information, both individually and combined, as follows:
To operate our business and to enhance your gaming experience, including to:
- provide you with the Services that are suitable to your age and compliant with the applicable laws of your country of residence
- provide gaming experiences that you may like and functionalities you have subscribed to
- track your use of the Services to help us learn more about your gaming activities and understand your preferences and tendencies, so that we can personalize your experience, provide you with in-game offers and notifications that are tailored to you, and otherwise enhance your gaming experience
- facilitate sharing on social networks
- register your participation in a contest and contact you in case of prizes
- offer you the opportunity to take part in playtesting (game tests)
- protect against cheating, crime or fraud, or for other security reasons
- identify and fix bugs and service errors
- use it for administration, analytics, research, and optimization
- compile statistics
To provide you with support, communicate with you and respond to any requests or questions you have submitted through our customer support. To personalize our communication with you, including to:
- handle your subscription to, and opting-out of, our newsletters
- contact you to promote our Services and contests we may offer
- send you, with your prior consent, promotions or marketing materials (we will provide you with the opportunity to opt out of receiving such materials in the future)
- provide you with advertising that better suits your interests and profile and is age-/gender-appropriate and targeted to your general location
- serve and measure the effectiveness of advertising
- collect any personal information you may disclose through messages you choose to send to another user or defined group of users through our message, chat, post or other in-game function, as well as to collect necessary personal information of the user(s) you are contacting, in order to facilitate the communication (Note: We will never collect any information sent outside of the functionality of our Services, including through emails or text messages)
- personalize your content and offers
- send you push notifications (if you choose to allow that function)—only for users 13 years old or older in the United States (16 or older in Europe)
For some purposes described above, PathScale may use and perform analytics. Analytics information supports business analysis and operations, allows product development, improves products and Services, personalizes content, provides advertising, and makes recommendations. Our legal basis for collecting and processing your personal information (for European users) is described above. We will normally collect personal information from you only:
- when we have your consent to do so
- when we need the personal information to fulfill a contract with you and provide you with the Services, such as customer services, bug and service-error detection, and fraud prevention
- when the processing is in our legitimate interests (when we serve and measure the effectiveness of advertising or marketing campaigns, analyze your gaming activities, protect and improve our products and services) and not overridden by your rights, or
- when we have a legal obligation to collect personal information from you
PathScale retains, uses and stores your information as long as you are playing our games or
using our Services, and also for the period necessary to fulfill all the purposes described in
this Privacy Policy, in compliance with the applicable laws of your country of residence. We
want to inform you that a longer retention period could be required to resolve disputes, or
answer regulatory or police requests. In such cases, the collected information will be used and
stored until the request is closed.
With PathScale entities
In order to operate the Services, your personal information may be transferred to other
PathScale studios or entities, subsidiaries, processors or third parties located worldwide as
described below (please refer to "International operations and transfers of your information").
With third parties
We use third-party services that have limited access to your information for specific purposes,
such as administration, analytics, optimization, advertising, prize delivery, marketing
assistance, customer service, and data analysis. They assist us with our operations. Such third
parties are authorized to use your information for these purposes only.
If you decide, while using our Services, to use social sharing features such as “Share” or
“Like” on Facebook or other third-party social network sites, this may allow the sharing and
collection of personal and non-personal information both to and from such third-party social
networks.You should visit the policies of such third parties for more information about their
information-collection practices.
Your information may be transferred to PathScale entities for global projects. In that case, you
will be informed of the nature of the relevant projects and the entities involved, and you will
be asked for your prior consent before any transfer of your information takes place.
With authorities
We reserve the right to report to law enforcement agencies activities that we, in good faith,
believe to be illegal. We will investigate or take action to counter illegal activity, suspected
abuse or unauthorized use of the Services, or to protect the property or safety of others. We
also may disclose your information if required by any law or court order worldwide, if the
information relates to actual or threatened harmful conduct.In that case, we will consider
applicable local laws, the nature of the order, as well as the legitimacy and proportionality of
your information.
In case of sale of our company
In connection with any sale of our company or any line of business (including the assets
relating thereto), customer information generally is one of the transferred business assets. In
the event of any such sale or disposition of any or all of our business, your information may be
transferred to the acquirer.
As part of our international operations, we may transfer personal information to our affiliates
(which means subsidiaries, parent companies, joint ventures, and other corporate entities under
common ownership of PathScale Inc or PathScale PTE Ltd) from time to time for our legitimate
business purposes.
PathScale is headquartered in the United States, and we have operations, entities and Services
provided in Singapore and throughout the world. We have taken measures to ensure that your
personal information is treated securely and lawfully, and that it receives an adequate level of
protection in the jurisdictions in which we process it. If you are located in the European
Economic Area (“EEA”) or Switzerland, we provide adequate protection for the transfer of
personal information to countries outside of the EEA or Switzerland based on the standard
contractual clauses authorized by the European Commission or other appropriate safeguards
defined in Article 46, EU General Data Protection Regulation 2016/67 (GDPR).
We have implemented security measures to safeguard and help prevent unauthorized access,
maintain data security, and correctly use the personal information collected through the
Services. We take, and force applicable third parties to take, reasonable precautions to protect
your personal information against loss, misuse, unauthorized disclosure, alteration, and
destruction. However, please remember that no transmission of data over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your information, we cannot guarantee the security of your information and do not assume any
responsibility for the unauthorized use of, or access to, your information that is under our
control. When we use third parties to assist us in processing your personal information or
credit card information, we take reasonable steps to require that they comply with this Privacy
Policy and otherwise protect your personal information (including any credit card information).
If there is a breach of security involving your personal information, including credit card
information, from our Services, we will inform you immediately according to your local
regulations relating to the notification of information Breaches, and take commercially
reasonable steps to rectify such breach.
If you believe your personal information is being improperly used by us or any third party,
please immediately notify us via email at DataProtectionSupport@pathscale.com.
We encourage parents to instruct their children about privacy and the way they use their
information on the Internet. Children should never disclose their name, address or phone number,
or any personal information, without their parents’ prior permission.
We consider a user to be a child if they are under the age of 13, unless more stringent
regulation applies in their country of residence. In EU countries, users under the age of 16 are
considered children, unless the data protection regulation of their country of residence
specifies another age.
If we consider that any of our Services are directed at users under the minimum legal age
required in their country of residence, we can block such users from using the Services or from
providing information and/or limit the collection of information from such users as more
particularly described below.
No personal information should be submitted to PathScale by users under the minimum legal age
required in their country of residence.
We apply the following limitations to personal information collection for a user that is not of
the minimum legal age required in their country of residence.
Such a user cannot:
- display his/her real name or any information in the games
- access the chat, leaderboard, forums, SNS (Facebook, Game Center, etc.)
- subscribe to newsletters
- use any other feature where users could appear under their real names
If you apply to a job, the collection of this information will be governed by the PathScale
Privacy Policy, which you can view here
We ask that you keep the information that you provide to us updated.
You represent and warrant that all information you provide to us is true and correct, and
relates to you and not to any other person.
You can exercise your rights at any time and ask PathScale for access to, or rectification or
erasure of, your information. According to your local regulations, if you are a European user,
you can also request limitations to the processing of your personal information, object to the
processing of your information, or exercise your right to data portability.
Please note that other third parties (our data partners) may be controllers of your information.
You can obtain more details and opt out of the sharing of your personal information to third
parties for any purpose by contacting us.
If you have previously consented to any direct marketing communication from us or subscribed to
our newsletters, you can unsubscribe by clicking on a link available in each communication and
newsletter we send you.
If you want to decline to permit cookies or other tracking technologies, please read our Cookies
Policy on our websites.
Please note that game functionality, Services and features can be affected by your actions. Some
of your information and its processing is mandatory for PathScale to provide the Services.
Your actions can oblige PathScale to stop providing the Services. When the conditions below
apply, your game will be reset:
- If you ask for the modification of this mandatory information, we may not be able to continue to link the game or game Services to you.
- If you request limitations to processing that are mandatory for PathScale, or you object to such processing (in which case, we may not be able to provide you with the game or game Services).
- If you withdraw your consent or ask for the deletion of your information.
The Services may link to external sites that are beyond our control. This Privacy Policy only
covers the way we treat personal information and non-personal information we collect on the
Services. By accessing any external sites, you agree to the privacy policies of those sites.
Please understand that external sites may have different policies with respect to the
collection, use and disclosure of your personal information. We have no control over, and are
not responsible for, the privacy practices of such third parties.
Therefore, you are encouraged to review the privacy policies of all third parties' services.
Without limiting anything in the following section, we are not liable in any way for the
actions, inactions or policies of any external services.
We reserve the right to change this Privacy Policy at any time. In the event that we make
material changes to this Privacy Policy, they will be re-posted in the "Privacy" section of our
websites and apps with the date the modifications were made indicated at the top of the page.
Therefore, please review this Privacy Policy from time to time so that you are aware when any
changes are made to it. Your continued use of the Services after such change(s) constitutes your
acceptance of any such change(s), and if you do not accept any changes, you may choose not to
use the Services or opt out by sending us appropriate notice. If you would like further
information about any recent changes made, please send your request to DataProtectionSupport@pathscale.com
and include “Information about Changes” in the subject line.
Our Services operate AS IS, and we do not represent or warrant that our Services will be
available at all times, or that your use of the Services will be uninterrupted or error-free. We
are not responsible for your ability to access the Services or for matters beyond our control.
This Privacy Policy is governed by the laws of your country of the United States. Any dispute
arising from the use of the Services shall be submitted to the courts of the United States.
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices,
please contact us:
- by sending an email to DataProtectionSupport@pathscale.com
- by writing to PathScale, Attention: Data Protection, 20C Trolley Sq, 19806 Wilmington, Delaware, United States